Course Purchasing, Access Guide, and FAQ

Click the "Enroll Now" button on the course details page to go straight to checkout, or click the course title from the main shop catalog.

• Buying multiple courses: Click "Add to Cart" for each course, then click the "Check out" button when you are ready.
• Buying a single course: Click the "Buy with Shop" button to jump directly to quick checkout.

• Returning customers: Log in using the email address associated with your existing account.
• Shopify account holders: You can log in using an email address registered at any other Shopify store.
• New users: Please create a new account.

Once payment is successful, an order confirmation email will be sent automatically to your registered email address.

Discount codes may be offered for specific eligible courses. Please apply your discount code before completing payment — discounts cannot be applied retroactively.

• On the right side of the checkout page, locate the "Discount code" field.
• Type or paste your code into the field and click Apply.
• Confirm that the total order amount has been updated to reflect the discount before proceeding to payment.

Once your order is confirmed, course permissions are automatically granted to your account. Log in and refresh the course page to view the live session link or recorded video.

🔴 LIVE Live Sessions

Zoom links for live sessions are posted directly on the course page before the scheduled start time.

• Log in and navigate to your purchased course page.
• Scroll down to the "Live Session" section.
• Submit your details: If the Zoom link is available, enter your Full Name and License No. first — required for attendance tracking and certificate issuance.
• Join the live session: Click the Zoom link at the scheduled course time. Make sure your displayed screen name matches the name you registered.

💡 Can't find the Zoom link? Zoom links for some courses are posted a few days prior. If you don't see a link yet, please check back 1–2 days before the session.

Note: Make sure your Zoom display name matches your registered full name. Mismatched names may affect attendance validation and CPD certificate processing.

📹 RECORDED Recorded Courses

Recorded video streams are embedded directly on the course page.

• Log in and navigate to the course page.
• The video player will appear on the page — simply press play to watch.
• You may rewatch the video as many times as you like during your access period.

If you completed an eligible CPD Credit Course, you can request your certificate directly on the course page.

• After completing the course, log in and visit the course page.
• Locate the "Your CPD Certificate" section.
• Enter your Full Name and License No., then submit.
• Once verified, your digital CPD certificate will be sent to your email address.